Question 1

What is HornDeliver?

Accepted Answer

HornDeliver is the on-demand delivery, errands and digital commerce super-app for the Horn of Africa. It unifies parcel Pickup & Delivery, in-app Order & Delivery from merchant stores, real-time tracking, dual wallets (Debit & Credit), in-app chat, subscriptions, advertising and an admin control center — as an installable, offline-capable PWA.

Question 2

Which countries does HornDeliver cover?

Accepted Answer

HornDeliver operates across Ethiopia, Djibouti, Eritrea, Somalia and Somaliland, with Mobile Money integration for Telebirr, CBE Birr, M-Pesa, Evol, Sahay and E-Dahab.

Question 3

Which languages does HornDeliver support?

Accepted Answer

English, Amharic (አማርኛ), Arabic (العربية), Oromo (Afaan Oromoo), Somali (Soomaali), Tigrinya (ትግርኛ) and Afar (Qafar).

Question 4

Does HornDeliver work offline?

Accepted Answer

Yes. HornDeliver is a Progressive Web App with a service worker cache and LocalStorage-backed action queue. You can browse the dashboard, draft orders and compose messages offline; actions sync automatically when the connection returns.

Question 5

Can I install HornDeliver on my phone?

Accepted Answer

Yes. Open https://HornDeliver.app/ in Chrome, Edge or Safari and choose 'Add to Home Screen'. HornDeliver installs as a standalone app with its own icon, splash screen and offline support.

Question 6

What can I send with HornDeliver?

Accepted Answer

Anything legal and movable: documents, parcels, food, groceries, pharmacy items, bottled water, electronics, gifts and personal errands. You can also order directly from in-app merchant stores.

Question 7

How do courier earnings work?

Accepted Answer

Drivers earn on every accepted dispatch. Earnings land in the Credit wallet and can be withdrawn to Mobile Money. Top performers unlock subscription bonuses and lower commission tiers.

Question 8

How do I become a HornDeliver merchant?

Accepted Answer

Register an account, complete KYC verification, then apply for the Merchant role from your Profile. Once approved, you can launch a digital storefront in under 24 hours.